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Frequently Asked Questions

What is your Cancellation Policy? 

For EEM 2023, please note the following pre-event cancellation policies:

  • Live registrations can be switched to the digital event with no cancellation fee and a refund of any price difference.
  • Any official cancellation of the live event will result in the option to switch to the digital event with no cancellation fee and a refund of any price difference OR a full refund with no cancellation fee.
  • In-person only pre-conference courses can be refunded up to 30 days before the event.
  • Please review your travel and lodging commitments to manage cancellation and refund deadlines appropriately. If you booked a hotel room through our room block, you may cancel with a full refund up to 48 hours before your reservation. Unfortunately, we cannot cancel for you. Please contact the hotel at:

    *702.698.7575 Local
    *855.435.0005 Domestic Toll-Free
    *855.455.1055 International Toll-Free

What is your Covid Policy?

Essentials of Emergency Medicine 2023,COVID-19 safety protocols:

We need your help to have EEM23 be as safe as possible for all attendees. By attending, you agree to abide by and engage in certain beneficial health and safety conduct while in attendance. This includes, but is not limited to:

  • Receiving the complete dosage in the primary series of an approved COVID-19 vaccine, per the CDC definition. Hippo Education also recommends each attendee receive any additional COVID-19 booster vaccines they are eligible for, at least 2 weeks prior to Essentials.
  • For fully vaccinated attendees, face coverings are not required, but are recommended by Hippo Education, especially in the case of a medical exemption to the COVID-19 vaccine.
  • Staying home if exhibiting symptoms of COVID-19 prior to the conference.

Hippo will:

  • Request all attendees, exhibitors, and event support staff to attest to vaccinations as needed, with the exception of medical exemptions.
  • Have enhanced cleaning schedules within the Chelsea Theater per The Cosmopolitan COVID-19 policy.
  • Cleaning and disinfecting any areas accessed by a guest who has reported a positive COVID result.

Are you serving food?

Yes, we will have breakfast every morning and two coffee breaks in the Exhibit hall. 

When will I be able to access EEM 2023 On Demand?

EEM 2023 On Demand will be available in late June 2023. It will be available for free to all attendees, as well as available for purchase on this site.

Will you have social events?

We will have a cocktail party after the first day of lectures, morning yoga classes, and more to come!