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Frequently Asked Questions

What is your Cancellation Policy? 

For EEM 2023, please note the following pre-event cancellation policies:

  • Live registrations can be switched to the digital event with no cancellation fee and a refund of any price difference.
  • Any official cancellation of the live event will result in the option to switch to the digital event with no cancellation fee and a refund of any price difference OR a full refund with no cancellation fee.
  • In-person only pre-conference courses can be refunded up to 30 days before the event.
  • Please review your travel and lodging commitments to manage cancellation and refund deadlines appropriately. If you booked a hotel room through our room block, you may cancel with a full refund up to 48 hours before your reservation. Unfortunately, we cannot cancel for you. Please contact the hotel at:

    *702.698.7575 Local
    *855.435.0005 Domestic Toll-Free
    *855.455.1055 International Toll-Free

What is your Covid Policy?

Essentials of Emergency Medicine 2023,COVID-19 safety protocols:

The safety of all EEM23 attendees is a top priority at Hippo. By attending EEM23 in Las Vegas, NV you agree to abide by and engage in certain beneficial health and safety conduct while in attendance. This includes, but is not limited to:

  • Attesting to full vaccination status; received complete dosage (1 or 2 depending upon the vaccine manufacturer) in the primary series of an approved COVID-19 vaccine, per the CDC definition. Hippo strongly recommends attendees also be up-to-date with vaccines. The CDC defines this as having received all doses in the primary series and any boosters recommended for you, if eligible; or in the case of medical exemption, attendees must wear a mask at all times.
  • Receiving a negative result on a self-administered antigen test no later than 24 hours prior to arrival at the event.
  • Maintaining appropriate physical distancing.
  • Stay home if febrile or exhibiting other symptoms of COVID-19 prior to the conference.
  • If staying onsite and you become febrile or symptomatic, please stay in your room and notify The Cosmopolitan Las Vegas to report illness. Seek appropriate medical attention to obtain a COVID-19 test and do not return to the event until a negative test result is obtained.

Hippo will:

  • Require all attendees, exhibitors, and event support staff to attest to vaccinations with the exception of medical exemptions.
  • Require attestation of a negative result to a COVID-19 antigen self-test no later than 24 hours prior to onsite registration.
  • Strongly encourage the use of masks throughout the event.
  • Ensure an appropriate amount of hand sanitizer stations are displayed throughout the Chelsea Theater and environs.
  • Utilize signage to remind attendees to maintain physical distancing, hand-washing, and mask recommendations.
  • Enhanced cleaning schedules within the Chelsea Theater per The Cosmopolitan COVID-19 policy.
  • If an active case is reported, the hotel will work with local health authorities to complete all appropriate steps with any impacted guest. Additionally, cleaning and disinfecting measures in any areas that the guest was known to have access to during their stay will be thoroughly conducted.
  • In the event that a guest to The Cosmopolitan has a confirmed case of COVID-19, the guest’s room will be removed from service and undergo enhanced sanitation procedures. Additionally, the room will not be returned to service until it is deemed safe.

Are you serving food?

Yes, we will have breakfast every morning and two coffee breaks in the Exhibit hall. 

Will you have social events?

We will have a cocktail party after the first day of lectures, morning yoga classes, and more to come!