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How can we help?

How do I access my course?

 

After you've placed your order, you'll have full access to your subscription right away. Just head to the Hippo homepage, click your name in the top right corner, and choose your course from the dropdown menu. 

 

Access your course from any device with an internet connection by signing into your Hippo account. Whether you're on a computer, phone, or tablet, you’re free to use multiple devices—Hippo works wherever you are, as long as you're online.

 

If you placed your order through a group link, it may take 1–2 business days to process your payment and set up your account. Once everything is ready, you'll receive an email with details on how to get started. 


Trying to access your course on our app? Please note that not all courses are available on our app. If you're still having trouble, our Customer Care team is happy to help—just email us at support@hippoeducation.com or use our contact us form