Password Reset

Can't sign in? Forgot your password? We're here to help! You can reset your password anytime by clicking on "Forgot Your Password?" on the sign in page. Just enter your email address and we'll automatically send you an email to set up a new password. 

If you haven't received your reset email, try these quick fixes:

● Check your Spam/Junk folder: Occasionally, these emails are filtered by mistake.

● If you are at the hospital or clinic, try resending the email while on a non-work network (like cellular data). Work firewalls often block automated password emails.

● To ensure delivery, add support@hippoeducation.com to your safe-sender list.

Still no luck? If you’ve tried these steps and still haven't received the email, our Customer Care team is happy to help!

● Email us: support@hippoeducation.com

● Submit a request: Contact Us Form.