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Telemedicine: Common Conditions

Manage the challenges of a virtual visit with this step-by-step video course.

Get the clinical guidelines you need to succeed in the telemedicine setting and avoid critical mistakes.


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Clinically adapt your practice to telemedicine environments.

Understand the clinical reasoning and diagnostic skills needed to handle the unique challenges of virtual clinical encounters.

Avoid critical clinical mistakes in telemedicine.

Reduce your liability by learning how to adapt evidence-based guidelines to your telemedicine practice.

Improve patient satisfaction and quality of care.

Pick up vital telemedicine tricks of the trade to optimize your patients’ experience and outcomes.

Become a master telemedicine clinician.

Go beyond protocols and understand how to leverage the nuances of telemedicine clinical practice.

Are you a medical director?

The evidence is clear that clinical education designed to onboard practitioners to new environments aligns teams around best practice, improves patient outcomes, decreases liability, and increases adherence to guidelines. This course covers the most common clinical topics encountered in telemedicine to help you serve your patients, protect your business, and help your clinicians smoothly and readily transition into telemedicine practice.

Get your clinicians up to speed on what they’ll need to know for their first telemedicine shift. Contact us to learn more.

Course Outline


The Practice of Telemedicine

• Clinical Reasoning in Telemedicine
• Webside Manner
• Unexpected Situations
• Charting Dos and Don’ts


Clinical Approach

• Acute Rhinosinusitis
• Acute Pharyngitis
• Acute Lower Respiratory Tract Infections

Procedural Fundamentals

Procedural Fundamentals

• The Telemedicine Physical Exam
• Peripheral Device Tips

Earn up to 3 AMA PRA Category 1 Credit(s)™

Meet the Faculty


Paul Jhun, MD

Assistant Professor of Emergency Medicine, University of California San Francisco, VP of Hippo Education

Dr. Jhun completed his residency in Emergency Medicine at the Los Angeles County/University of Southern California Medical Center in 2011. He is an award-winning national lecturer and former assistant EM residency program director at the University of Southern California. EMRA has recognized him for his significant educational impact in the specialty of emergency medicine. He considers dessert the main course of a meal, even if he says otherwise to his children.


Ajsa Nikolic, MD, MHA

Medical Director, Virtual Provider Network, Ochsner Health

Dr. Nikolic completed her residency at East Jefferson General Hospital in Louisiana in 2004. She has worked as both a medical director and an emergency room physician. She independently opened two urgent care centers in downtown New Orleans, which she later sold to Ochsner Health, where she is now Section Head at Ochsner Urgent Care and Occupational Medicine. In 2014, she signed on with CVS Minute Clinics, and in 2016 she signed on with Teladocs. Dr. Nikolic is board certified in both Family Medicine and Urgent Care.


Telemedicine: Common Conditions


What's included?


The only crash course in clinical preparedness for telemedicine practice


3 hours of high-yield content, created for on-the-go use from your smart device


Earn up to 3 AMA PRA Category 1 Credit(s)™


One year of access to course materials