Urgent care centers represent a vital component of the American health care system, as evidenced by their rapid growth over the last decade and urgent care’s role during the COVID-19 pandemic; but demand for urgent care services has highlighted a need for focused education for the clinicians practicing in this nuanced environment. By equipping clinicians with specialized urgent care education, urgent care centers can better support their teams and improve patient outcomes.
Carbon Health’s growth is off the charts—they are adding 60 new urgent care clinics this year, with projected five-year growth of 5,900%. Roger Wu, Medical Director at Carbon Health, discusses how a key to the organization’s success is Carbon’s commitment to clinician education and career development. Through a partnership with Hippo Education, Carbon’s culture of lifelong learning has fostered a clinician retention rate of 95% that continues to fuel their success.