How to go from good to great in urgent care
As the role of urgent care clinicians continues to expand in the house of medicine and we take on more responsibilities, it’s our job as clinicians to ask ourselves:
Posts about Urgent Care
Chapter Summary: UCA live: Good to Great
Urgent care providers often find themselves caught between acting like an emergency room provider and a primary care provider all at once. When patients' complaints are categorized as somewhere in the middle, it’s on us to make sure they have the best possible outcome. So what can we do to take these visits from good to great? Hosts Sarah, Vicky, and Matt give us tips to throw in our toolkit to elevate the patient experience.
Hippo Live at UCA: A Recap
Hippo has been a longtime partner of the Urgent Care Association (UCA), the trade association that represents Urgent Care clinicians and business professionals. We’ve worked together on several projects over the years, and this year we worked on two new projects: Urgent Care MA Bootcamp, a video-based onboarding program for MAs, and “Hippo Live at UCA”, a dedicated clinical track during UCA’s annual convention. While we are pros when it...
Educational Philosophy: Confidence and Ability
What’s the secret sauce that makes Hippo Education’s urgent care products so popular with 150 provider networks and leading to a partnership with the Urgent Care Association?
It all starts with our educational philosophy.
Opportunities in Urgent Care Education
Urgent care centers represent a vital component of the American health care system, as evidenced by their rapid growth over the last decade and urgent care’s role during the COVID-19 pandemic; but demand for urgent care services has highlighted a need for focused education for the clinicians practicing in this nuanced environment. By equipping clinicians with specialized urgent care education, urgent care centers can better support their...
How to Onboard Effectively with Focused Education
Tips for Preparing Clinicians for Urgent Care
With clinicians from different specialties and experience levels, onboarding for urgent care can be challenging. These tips will help you prepare your clinicians for the urgent care setting, so they’re equipped and confident from day one.